Help and Support
- How do I install the V-Gather Zoom Streamer plugin?
- How do I uninstall the V-Gather Zoom Streamer plugin?
- How do I use the V-Gather Zoom Streamer plugin?
- How do I get support for the V-Gather Zoom Streamer plugin?
How do I install the V-Gather Zoom Streamer plugin?
You should be prompted to install the plugin (V-Gather Zoom Streamer) when you start your first Zoom meeting within the Metaverse Hub. You should ensure that you allow the plugin installation when prompted.
Should you wish to install the plugin in advance then:
1. Login to your Zoom account and navigate to the Zoom App Marketplace
2. Search for the V-Gather Zoom Streamer app
3. Click the V-Gather Zoom Streamer app
4. Click Add
5. Allow the plugin access
Should you wish to install the plugin in advance then:
1. Login to your Zoom account and navigate to the Zoom App Marketplace
2. Search for the V-Gather Zoom Streamer app
3. Click the V-Gather Zoom Streamer app
4. Click Add
5. Allow the plugin access
How do I uninstall the V-Gather Zoom Streamer plugin?
1. Login to your Zoom account and navigate to the Zoom App Marketplace
2. Click Manage > Installed Apps or search for the V-Gather Zoom Streamer app
3. Click the V-Gather Zoom Streamer app
4. Click Uninstall
2. Click Manage > Installed Apps or search for the V-Gather Zoom Streamer app
3. Click the V-Gather Zoom Streamer app
4. Click Uninstall
How do I use the V-Gather Zoom Streamer plugin?
The plugin automatically creates meetings (if required) and attaches a streaming output to those meetings to stream the meeting into the Metaverse Hub software. Once the streamed Zoom meeting is over, just finish the Zoom meting as normal. In case of issues, please copy any details from the screen and contact us on the support link below.
How do I get support for the V-Gather Zoom Streamer plugin?
You can email us at support@mxreality.co.uk and we will do our best to respond as quickly as possible. We are UK based and support is provided during normal working hours (0900-1730). You can normally expect a response from us within one working day.